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Robert Smallwood, MBA, is Managing Director of the Information Governance Institute, and E-Records Institute at IMERGE Consulting. He was named a Top 10 Contributor to the IG Industry at the Information Governance Conference '14 and has been recognized as one of the “25 Most Influential People” and “Top 3 Independent Consultants” by KM World magazine. He has published more than 100 articles and given more than 50 conference presentations on information governance and content management. Robert is the author of Information Governance: Concepts, Strategies, and Best Practices (Wiley, 2014), Managing Electronic Records: Methods, Best Practices, and Technologies (Wiley, 2013), Safeguarding Critical E-Documents: Implementing a Program for Securing Confidential Information Assets (Wiley, 2012), and several other books, including a novel and a play.